The Texas Department of Public Safety (DPS) is encouraging residents to get a jump on their summer to-do lists by renewing their license or ID card early or online. The summer months tend to be one of the busiest times of the year at driver license offices, and many Texans are eligible to skip the trip to the office completely via online renewal of their license, identification card or change of address at Texas.gov.
“DPS offers a variety of convenient options that allow eligible residents the opportunity to conduct Texas driver license or ID card transactions without coming into the office, and we encourage customers to take full advantage of these options – especially during the summer months,” said DPS Director Steven McCraw. “If an office visit is required, customers should visit offices that offer additional technology or capacity, if one is available near them.”
Austin-area customers who must visit an office should consider visiting the mega center at 1206 E. Wells Branch Pkwy. in Pflugerville, which offers high-capacity facilities and technology designed to improve efficiency and customer service. The mega center features an innovative queuing system that offers customers the convenient option to reserve a spot in line before going to the office. Customers can virtually enter the line via cell phone, online or using a land line telephone.
In addition, DPS encourages customers to take advantage of this same technology to get in line before arriving at an office, which is available at several other locations across the state. To find an office that offers this option, see http://dps.texas.gov/DriverLicense/onlineScheduling.aspx.